Shipping Policy

Last Updated: August 2, 2026

At Woodnesty, we are committed to providing a smooth and reliable shipping experience to our customers. This Shipping Policy explains the process of order processing, shipment, delivery timelines, and other shipping-related information for orders placed through woodnesty.in.

1. Order Processing

After an order is successfully placed and the payment has been confirmed, our team will begin processing the order.

Orders are generally processed within 2–5 business days. Processing time may vary depending on product availability, order volume, product type, and other operational factors.

Orders placed on weekends or public holidays may be processed on the next available business day.

If additional information is required to verify or process an order, our team may contact the customer using the contact details provided at the time of purchase.

2. Shipping & Delivery Time

Once an order has been processed and dispatched, it is handed over to our shipping or logistics partner for delivery.

The estimated delivery time is generally 5–10 business days after dispatch.

Delivery timelines may vary depending on:

  • Customer’s delivery location
  • Product availability
  • Courier and logistics service
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Remote or non-serviceable locations
  • Other circumstances beyond our reasonable control

The delivery timelines mentioned above are estimates and should not be considered a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the customer completes the order.

Shipping charges may vary based on factors such as:

  • Delivery location
  • Product size and weight
  • Order value
  • Applicable logistics costs

Any applicable shipping charges will be clearly communicated to the customer before the order is confirmed.

4. Shipping Locations

Woodnesty aims to provide delivery services across India, subject to the availability and serviceability of the customer’s PIN code.

Some remote, restricted, or non-serviceable locations may not be eligible for delivery.

Customers are advised to provide a complete and accurate delivery address along with the correct PIN code while placing an order.

5. Tracking Information

Where tracking facilities are available, shipment tracking details may be shared with the customer through the email address or phone number provided during checkout.

Customers may use the available tracking information to check the status of their shipment.

For assistance regarding an order or shipment, customers can contact our support team.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information while placing an order.

Woodnesty will not be responsible for delivery delays, failed deliveries, or additional shipping costs resulting from incorrect, incomplete, or inaccurate address information provided by the customer.

If an order has not yet been dispatched, customers may contact us to request an address correction. However, changes to the delivery address may not be possible after the order has been dispatched.

7. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, refuses to accept the package, or provides incorrect delivery details, the shipping partner may make additional delivery attempts or return the shipment to us.

In case a shipment is returned to us, customers may contact our support team for further assistance. Additional shipping charges may apply for re-shipping, where applicable.

8. Damaged or Tampered Packages

Customers are advised to inspect the package at the time of delivery.

If the package appears visibly damaged, opened, or tampered with, customers should notify the delivery partner and contact Woodnesty customer support as soon as possible.

For damaged or defective products, customers should contact us within the applicable return period and provide relevant photographs or videos if requested.

All such cases will be reviewed according to our Refund & Returns Policy.

9. Delayed Shipments

We make reasonable efforts to ensure that orders are delivered within the estimated timeframe. However, unexpected delays may occur due to circumstances beyond our control, including extreme weather, natural events, transportation issues, courier delays, public holidays, or other unforeseen circumstances.

In case of a significant delay, customers may contact our support team for assistance regarding their order status.

10. Contact Us

For questions regarding shipping, delivery, order status, or any other assistance, please contact us:

Business Name: Woodnesty
Owner: Prashant Kumar
Phone: 7631366389
Email: prashantkr001100@gmail.com
Address: LAKSHMIPUR SAYAT, WARD NO-01, Raghopur, Jia Ram Raghopur, Supaul, Bihar – 852111, India

We appreciate your trust in Woodnesty and strive to provide a reliable and convenient shopping experience from order placement to delivery.